JapanScanner frequently asked questions

JapanScanner is a SaaS platform for monitoring, researching, and analyzing product listings across supported Japanese online marketplaces. The service helps users monitor keywords, detect newly listed items, track listing information and prices, and receive alerts when relevant listings or changes are detected.

No. JapanScanner is not a marketplace, retailer, or online store. Users cannot list products for sale or conduct transactions through JapanScanner. JapanScanner provides software tools for monitoring and researching listings published on third-party marketplace sources.

No. JapanScanner does not sell, own, manufacture, or fulfill the products represented by third-party marketplace listings. The products and listings displayed through the Service belong to their respective third-party marketplaces and sellers.

No. JapanScanner does not purchase products, act as a proxy buyer, purchasing agent, broker, or intermediary, and does not provide purchasing services. JapanScanner only provides software for monitoring and researching marketplace listings.

No. JapanScanner does not process, facilitate, settle, or receive payments for transactions between buyers and sellers on third-party marketplaces. Any transaction that a user chooses to conduct with a third-party marketplace or seller is independent of JapanScanner.

You are paying for access to JapanScanner software and its monitoring functionality. Depending on your subscription plan, features may include keyword monitoring, listing detection, price monitoring, monitoring history, analytics, and notifications. Your subscription does not include any physical products, marketplace purchases, shipping, forwarding, proxy purchasing, or other third-party marketplace services.

You create monitoring rules based on the keywords, products, brands, models, or other criteria you want to track. JapanScanner monitors supported marketplace sources and identifies listing information that matches your monitoring criteria. When relevant listings or changes are detected, the Service may display the information in your dashboard and send notifications according to your settings.

No. JapanScanner does not guarantee that every listing will be detected or that listing information will always be complete, accurate, or up to date. Users should verify important information on the original marketplace listing.

No. JapanScanner is an independent monitoring service and is not affiliated with, endorsed by, or sponsored by Mercari, Yahoo! JAPAN, Rakuma, or other third-party marketplaces.